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Support · United Kingdom

Support

Version 25 August 2026 · Veloċi by Adam's Media Services

Coming soon

We are not open for orders in the United Kingdom just yet. There is some paperwork to finish first, and we would rather do it properly than sell around it, so prices here are for reference.

It is your billing address that decides this, not your passport. If yours is in Australia, the United States or New Zealand, you can order today.

Otherwise email [email protected] and we will tell you the day we open here.

Both say the same thing. The full version is the one that governs; it is on this page whether or not you switch to it.

Talk to a person

Email [email protected] from the address you ordered with, and include your order code if you have one.

We answer within one business day, Sydney time. There's no ticket robot and no tier one.

Veloċi by Adam's Media Services ABN 85 603 545 722 · Suite 17, 89-97 Jones Street, Ultimo NSW 2007, Australia [email protected]

Faster routes for common things

What you needWhere to go
Your build, invoices, renewals or a refundYour account: everything is there, with the exact refundable amount beside each item
Cancel a monthly planYour account → Billing. Cancelling stops the next charge; what you have paid for continues to the end of that billing period
Stop hosting, a mailbox or a domainNothing to cancel: they never charge again unless you choose to renew them
Change a domain's detailsYour account → Domains, or email us and we'll do it
Report a site we hostReport abuse or copyright
A question about your dataPrivacy, or just email us

What we promise

  • A reply from a person within one business day.
  • Approved refunds reach your card in 5–10 business days, in the currency you paid.
  • If we broke it, we fix it or you get that part of your money back. That's the refund policy, not a slogan.

Talk to a person

Email [email protected] from the address you ordered with, and include your order code if you have one.

We answer within one business day, Sydney time. There's no ticket robot and no tier one.

Veloċi by Adam's Media Services ABN 85 603 545 722 · Suite 17, 89-97 Jones Street, Ultimo NSW 2007, Australia [email protected]

Faster routes for common things

What you needWhere to go
Your build, invoices, renewals or a refundYour account: everything is there, with the exact refundable amount beside each item
Cancel a monthly planYour account → Billing. Cancelling stops the next charge; what you have paid for continues to the end of that billing period
Stop hosting, a mailbox or a domainNothing to cancel: they never charge again unless you choose to renew them
Change a domain's detailsYour account → Domains, or email us and we'll do it
Report a site we hostReport abuse or copyright
A question about your dataPrivacy, or just email us

What we promise

  • A reply from a person within one business day.
  • Approved refunds reach your card in 5–10 business days, in the currency you paid.
  • If we broke it, we fix it or you get that part of your money back. That's the refund policy, not a slogan.

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That's the Starter bundle fee. They pay the same, and we never pay for reviews.