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Your account · United Kingdom

Ways to get back into your account.

Your website, domain, email and bills all live in one account.

Your account's addressveloci.build/build/portalBookmark it.

Every way back in

Four ways in

With a code we email you Usually

This is the usual way. Open your account, type the email address you ordered with, and press Email me a sign-in code.

We email you a 6-digit code. Enter it on the sign-in page.

It works once, so use it within 15 minutes; after that, ask for a new one.

First time signing in? Use the email address from your purchase.

The same code opens your account, and your order is already in it.

With a password If you set one

Passwords are optional. To add one, sign in with an email code, open Account, and set a password there.

It needs at least 8 characters.

Next time, press I sign in with a password. If you forget it, use an email code instead: codes keep working either way.

When you set or change a password in Account, we email you to say so.

By staying signed in On your own device

Once you sign in, that browser keeps you signed in for up to 30 days, or until you press Sign out.

On a shared or public computer, always sign out when you finish.

Can't get in?

If something has changed or gone wrong

The email hasn't arrived

Check your spam or junk folder.

Still nothing? After a minute, press Send a new code and use the newest email.

The code or link has expired
Each works once and only for a short time. Go back to your account and ask for a new code.
It says too many attempts
Ask for a new code. The old one stops working after too many wrong tries.
You might have paid with a different email
Sign in with that address instead. Your order sits with the email used at checkout.
Your email address has changed
If you can still open the old inbox, sign in with it. If not, email [email protected] with your order code and your new address, and we'll move the order for you.
You can't get into your email at all

Email [email protected] from any address you can use. Include your order code and your business name.

A person replies within one business day, Sydney time.

The sign-in page won't open
See Is it working?, which checks the site and the builder from your own browser.
You got a code you didn't ask for
Ignore it. Never share the code with anyone.

Still stuck? Ask a person.

We answer within one business day, Sydney time.

Email support

Partner programme

Know a business that needs a website? Send your link. You can earn £21 if they buy.

That's the Starter bundle fee. They pay the same, and we never pay for reviews.