Pick the one that suits how you like to decide.
Same Veloċi. Five ways to get to know it. Switch whenever you like.
Support · Australia
Version 25 August 2026 · Your Dream Creator Pty Ltd (ACN 603 545 722) trading as Adam's Media
Both say the same thing. The full version is the one that governs; it is on this page whether or not you switch to it.
Email [email protected] from the address you ordered with, and include your order code if you have one. We answer within one business day, Sydney time. There's no ticket robot and no tier one.
| What you need | Where to go |
|---|---|
| Your build, invoices, renewals or a refund | Your account: everything is there, with the exact refundable amount beside each item |
| Cancel hosting, a mailbox or a monthly plan | Your account → Billing. Cancelling stops the next charge; the current term runs out |
| Change a domain's details | Your account → Domains, or email us and we'll do it |
| Report a site we host | Report abuse or copyright |
| A question about your data | Privacy, or just email us |
Email [email protected] from the address you ordered with, and include your order code if you have one. We answer within one business day, Sydney time. There's no ticket robot and no tier one.
| What you need | Where to go |
|---|---|
| Your build, invoices, renewals or a refund | Your account: everything is there, with the exact refundable amount beside each item |
| Cancel hosting, a mailbox or a monthly plan | Your account → Billing. Cancelling stops the next charge; the current term runs out |
| Change a domain's details | Your account → Domains, or email us and we'll do it |
| Report a site we host | Report abuse or copyright |
| A question about your data | Privacy, or just email us |
Partner programme
Every business finds Veloċi somewhere: an ad, a search, a friend. We'd rather pay the friend. The fees are our advertising budget, paid to the person who brought the customer instead of to Meta, Google or Bing: $30 to $150 a package, plus hosting and mailbox fees every year they stay. The customer pays the same price either way, every partner must say so wherever their link appears, and we never pay for a review.